At this time we are unable to offer refunds on purchased courses. Due to changes in policies and procedures, some aspects of the courses may become outdated, which is why these courses have expiration dates. We feel that there is ample time alloted to complete any purchased course.
If a course expires prior to completion, you may re-purchase the updated version of that course.
If you have experienced technical difficulty completing a course, such as system errors, please take a screen shot of the error or difficulty and contact us at 1.800.570.0690 so that we may try to resolve the issue satisfactorily.